Job Description

Ref No.:18-00390
Location: Mansfield, Massachusetts
Summary
Our client is looking for a highly motivated individual with leadership abilities, capable of keeping projects on track to fill a Business Systems Analyst role. The successful candidate will act as a liaison between business partners, vendors and implementation partners and other IT team members to ensure applications deliver mission value to the organization. The Business Analyst will participate in information-gathering sessions including interviewing, requirements gathering and solution workshops. S/He will be presented with a business need or problem, have an opportunity to work with and support a dynamic team to arrive at a solution and work with the team through to the delivery of the solution back to the business community.
Responsibilities
  • Operate in a deadline-driven, results-oriented environment while adapting to evolving needs and priorities
  • Provide dynamic support to both business users and technology teams
  • Balance the needs of multiple stakeholders, identify appropriate compromises and recognize tradeoffs necessary to achieve maximum alignment with desired mission outcomes
  • Gather, develop and prioritize business needs in the form of documented requirements
  • Identify and refine current- and future-state business processes
  • Facilitate the business stakeholder's efforts to envision the future, provide objective technical expertise in informing possibilities and identify changes needed to support the future objectives and outcomes
  • Perform deep dive to analyze current state and propose future state solutions effectively using clear and precise documentation
  • Create, analyze and validate detailed functional specifications
  • Facilitate design sessions with the implementation team to define the configuration of solutions
  • Deliver elements of systems design, including data migration rules, business rules, wireframes or other detailed deliverables
  • Lead the team in delivering requirements by following appropriate Project Management methodology
  • Conduct analysis & facilitate testing on data and system functionalities with a core focus on business context
  • Participate in project planning and project backlog management by documenting and maintaining plans, issues logs and test cases
  • Lead smaller projects or change requests from requirement gathering to implementation
Qualifications
  • Bachelor's degree in an IT related field or relevant industry experience
  • 7+ years of deep experience with application analysis for full lifecycle of application
  • Experience managing multiple and competing priorities, mission critical business requirements, commitments and interdependencies
  • Understanding of workflow automation, lead/opportunity management processes, data quality, event management, customer service, LMS and web site lifecycles
  • Understanding of data flow, relationships, integrations and downstream impact
  • Understanding of how users are using the system, as well as of business needs
  • Excellent analytical, mathematical and creative problem-solving skills
  • Excellent written and oral communication skills, as well as excellent listening and interpersonal skills
  • Ability to work independently or in a team environment and meet project deliverables and deadlines
  • Ability to understand challenges, identify key business goals and measurable outcomes, as well as to elicit ideas
  • Ability to communicate ideas effectively to development teams and external vendors
  • Ability to create mock-ups, diagrams, wireframes, documentation
  • Ability to be highly self-motivated and directed, with an attention to detail
  • Eagerness to learn new skill sets and apply them towards project and team success

Application Instructions

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