Job Description

Ref No.:18-01135
Location: Waltham, Massachusetts
Responsibilities:
* Accountable for implementation/delivery of Veeva applications to meet business needs, improve business processes/efficiency, address process gaps and enable growth of the company.
* Define project scope and deliverables to support business goals (build and run) in collaboration with senior management and stakeholders
* Act as the Veeva functional subject matter expert and partners with the business to design business enhancements
* Author and maintain user and functional requirements
* Author and execute qualification tests and production verification
* Manage user acceptance testing
* Manage and triage the operations support queue for incidents, service requests, enhancements.
* Support the delivery of end user training
* Creation of Salesforce and excel reports as needed

Required Experience:
* Must have 5+ years of Veeva experience with demonstrated mastery of Veeva CRM (particularly cycle plans, alignments, calls, media, data change requests, online vs. offline mode), data model and Salesforce terminology/concepts
* Must have experience creating Salesforce reports and creating new report types
* Must have experience with data analysis using Excel, particularly formulas, pivot tables, graphs
* Must have experience writing functional documentation
* Must have excellent communication and accountability skills
* Must work within a cohesive, fast-moving project team
* Must have willingness to learn new skills and flexible with change
* Good communication skills, team skills, attitude, and fit within our project culture

Application Instructions

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